tabbat yada Privacy Policy
This policy explains how tabbat yada collects your personal information, how it is used and kept secure, and what rights you have. Please read this policy carefully before using the site.
Important Notice: This privacy policy was last reviewed and updated in 2025. By continuing to use the site, you are considered to have accepted the latest version of this policy.
Introduction and Overview
tabbat yada is a safe and trusted online gaming platform for Bangladeshi users. When you register on this site, make a deposit, play games, or contact customer support, certain information naturally comes to us. This privacy policy explains in detail how that information is used and for what purposes.
We believe your personal information belongs to you, and it is our responsibility to keep it secure. This policy is intended to clearly inform you about what information we collect, why we collect it, and how we keep it safe. Reading our Terms and Conditions will give you a clearer understanding of the overall terms of use.
This policy applies to all users — both registered members and guests.
What Information We Collect
tabbat yada collects only the information necessary to operate the platform, ensure security, and provide the best experience for users. This information can be divided into two main categories:
2.1 Information You Provide Directly
Information you provide yourself during registration, login, or when contacting us:
- Full name and date of birth
- Mobile number and email address
- Username and password (stored in encrypted form)
- Documents submitted for identity verification (such as a National ID card)
- Payment information: bKash, Nagad, Rocket, or bank account number
- Messages or complaints submitted via customer support chat
2.2 Automatically Collected Information
Information collected technically when you use the site:
- IP address and device type
- Browser name and version
- Time, date, and session information when accessing the site
- Which pages you visited and how long you stayed
- Cookie and local storage data
- Referral source (where you came from before reaching the site)
2.3 Identity Verification (KYC) Information
To withdraw above certain amounts or to complete account verification on tabbat yada, you are required to provide identity-related documents. This information is stored under strict security measures and is never sold to any third party.
Purpose of Data Use
tabbat yada uses the collected information for the following purposes:
| Purpose | Details |
|---|---|
| Account Management | Handling registration, login, password recovery, and account security. |
| Payment Processing | Completing deposits and withdrawals correctly and maintaining transaction history. |
| Customer Support | Providing assistance in Bengali and English via live chat and email. |
| Security and Fraud Prevention | Detecting unauthorized access, duplicate accounts, and suspicious transactions. |
| Bonuses and Promotions | Ensuring the correct bonuses and offers are given based on your eligibility. |
| Service Improvement | Analyzing user experience to improve the quality of the platform. |
| Legal Obligations | Retaining information as required to comply with applicable laws and regulations. |
Cookies and Tracking Technology
The tabbat yada website uses cookies — small text files stored in your browser. Cookies are used to remember your login details, save your language preference, and monitor site performance.
Essential Cookies
Required for the core functions of the site. Without these, login and payments are not possible.
Functional Cookies
Remember your language, preferred games, or theme so you do not have to change settings every time.
Analytics Cookies
Used to understand which pages are used most or where issues are occurring.
Security Cookies
Used to prevent session hijacking and CSRF attacks, keeping your account secure.
You can disable cookies from your browser settings if you wish. However, disabling essential cookies may cause some core functions of the site to stop working properly.
Sharing Information with Third Parties
tabbat yada never sells your personal information. However, in certain situations, information may be shared in a limited way with third parties:
- Payment Processors: Information required to complete transactions via bKash, Nagad, Rocket, or bank transfer is sent to the relevant payment gateway.
- Identity Verification Services: Necessary information may be exchanged with a third-party KYC provider for account verification purposes.
- Technology and Hosting Partners: Service providers involved in running the site's infrastructure may have limited access to data, but all of them are bound by confidentiality agreements.
- Law Enforcement Agencies: Information may be provided as part of a legal obligation upon receiving an order from a competent court or authority.
Outside of the cases described above, your information is not disclosed to any third party for any other purpose.
Data Security Measures
tabbat yada uses industry-standard technology and practices to protect user data. The key elements of our security framework are:
- SSL Encryption: All data transmitted on the site is encrypted using SSL technology.
- Password Hashing: Your password is never stored as plain text — strong cryptographic hashing is used.
- OTP Verification: A two-step OTP-based verification system is in place for account login and important changes.
- Firewall and Intrusion Detection: Continuous monitoring takes place at the server level.
- Limited Staff Access: Only authorized staff can access specific data.
- Regular Security Audits: System vulnerabilities are tested periodically.
However, no system on the internet is 100% guaranteed. You are also advised not to share your password with anyone and to always log out after using an unfamiliar device.
Data Retention Period
tabbat yada retains information for the following periods:
- Active accounts: Full information is retained for as long as the account remains active.
- After account closure: Transaction and identity-related information is retained for a specified period as required by law.
- Marketing communications: Stopped immediately upon withdrawal of your consent.
Your Rights and Controls
Every member registered with tabbat yada has the following rights regarding their own information:
Right to Access
You can contact us at any time to find out what information is stored about you. This request can be made through customer support.
Right to Correction
If there is any error in your stored information, you can request a correction. You can also update some information yourself directly from account settings.
Right to Deletion
If you request account closure, we will begin the process of deleting personal information beyond what is legally required. However, information that must be retained by law will remain for the specified period.
Right to Opt Out of Marketing Communications
You can stop receiving promotional emails or messages at any time. Contact customer support directly or change the notification settings in your account.
To exercise these rights or make any information-related request, contact us through our 24/7 live chat service. We are ready to assist in both Bengali and English.
Age Verification and Responsibility
tabbat yada strictly follows a 21+ age policy. Age is verified through the date of birth provided during registration and information collected during the KYC process. Accounts belonging to underage individuals are immediately cancelled and all transactions on such accounts are considered void.
We are committed to preventing gaming addiction. Reading our Responsible Gaming Guidelines will show you how to set deposit limits, take a temporary break, or use the self-exclusion feature. Your personal information is also used to put these protective measures into effect.
About Third-Party Services
tabbat yada offers games from various providers such as Evolution, Pragmatic Play, PG Soft, JILI, and Spribe. When playing these games, your device communicates with the respective provider's servers. Those providers have their own privacy policies, which are outside our control.
Additionally, when using bKash, Nagad, Rocket, or bank transfer for payments, transactions are completed on those service providers' platforms. In that case, the respective service's own privacy policy will apply.
Policy Changes and Updates
tabbat yada reserves the right to change or update this privacy policy as needed. If significant changes are made, registered members will be notified by email or through a site notification.
The date of each version will be noted at the top of the page. Continuing to use the site after a change means you are considered to have accepted the updated policy. To learn more about this policy, visit our FAQ section.
Contact Us
For any questions, requests, or complaints regarding this privacy policy, contact us directly.
Live Chat
Instant support is available in Bengali and English 24 hours a day, 7 days a week. Click the chat button at the bottom right corner of any page on the site.